Key Account Manager

Scope

The Key Account Manager is responsible for managing and growing strategic customer relationships that are critical to the company’s long-term success. This role focuses on understanding client needs, ensuring high customer satisfaction, and identifying opportunities to drive revenue, improve retention, and expand product or service adoption.

Job Description

• Responsible for the commercial activities in their assigned key accounts supporting EVS growth strategy.
• Manage and identify business opportunities within Key Accounts.
• Coordinate customer requirements analysis to propose most adequate EVS’s solutions in collaboration with Project Managers, Solar and M&S Team
• Build commercial proposals and negotiate major or long-term deals
• Build a thorough knowledge of EVS’ solutions/services as well as from the competition
• Establish deep customer intimate relationships with Key Accounts using a systematic approach: understanding of their strategy, identifying of key decision-makers, mapping of organizational structure, getting to know technology solutions roadmaps and go-to-market focus with the target to identify ways to maximize value for both parties and work on strategic synergies enabling further Sales. Reflecting this information in key account plans.
• Appropriately use company resources required to support a sale while controlling operating expenses
• Create regular meeting reports and sales forecast updates with detailed client information, keep the CRM up to date
• Ensure that customers are highly satisfied with EVS overall and long-term
• Articulate commercial and marketing strategies in collaboration with different departments (Markets & Solutions, Operations, Finance, HR) to ensure the success of EVS growth plan in the segment
• Attends regional and international tradeshows and events
• Contribute to the elaboration and consolidation of yearly 5 year business plan update and year+1 budget 
• Actively contributes to the products & solutions evolution, capturing market trends and market insights to identify customers’ future needs
• Travel as needed to meet clients, and to support sales development efforts

Profile

• 5+ Years of experience in key account sales management and sales development in mid-large size and international companies.
• Degree in Business, Marketing Finance or equivalent preferred . A combination of education and relevant experience equivalent to the stated qualifications may be considered especially in Broadcast & Media industry.
• Excellent communication, negotiation and interpersonal skills.
• A true seller with a growth mindset demonstrated success in reaching growth targets and meeting targets
• Result and growth-oriented
• Well organized person with knowledge of CRM systems and the follow up of their pipeline
• Ability to manage multiple high-value accounts simultaneously.
• Excellent knowledge of broadcast equipment industry

Offer

Becoming Part of the EVS Team not only means that you will receive a competitive salary in line with your skills and the market, but also a range of other additional wellness and healthcare benefits. Our flexible schedules and hybrid way of working (homeworking) policies will help you preserve your work-life balance. EVS will give you the tools to develop your skills and your career by giving you the opportunities of internal mobilities and a wide range of trainings. We encourage our motivated talents with a friendly, lively, and inclusive environment.

Check out our website if you want to know more about why you should join EVS !