Scope
Your mission as a Corporate Digital Transformation Team is to sustain EVS business activities by monitoring business processes, managing corporate applications & data architecture, and contributing to key strategic projects. We are looking for a talented and dynamic functional analyst/ software architect to join the team.
Your role will be to sustain the entire life cycle of corporate applications, including design, implementation, continuous improvements, and maintenance/support to keep the solutions aligned with business evolution.
Job Description
• Accountable for the company's transversal business solutions; which includes their appropriate usage
• Propose roadmaps that ensure solutions' evolution and adequacy with the technologies.
• Challenges the business when a new structure and/or organization is needed to ensure higher efficiency in business processes and application usages.
• Accountable for the solution(s), roadmap, and complete lifecycle for which they are owners
• Ensure intake of internal client inquiries and categorize them to apply the most appropriate process (service requests, incident or problem requests, change requests, or completely new service requests or projects)
• Propose the most appropriate solution to business requests
• Improve existing applications
• Develops a new dedicated solution
• Adopt an SW solution available on the market
• Combination of the above solutions
• Identify product/solution opportunities and develop a business case that evaluates those opportunities
• When requested, prepare, configure and maintain solution(s) to sustain demo, training and support needs
• Support of the applications for which they are owners
• Ensure investigation, diagnosis, resolution, and hand-over or, if necessary, escalate the issue to another
• Follow up on SLA, issues, and risks in customer service; define solutions and/or temporary workarounds
• Create and maintain technical documentation in appropriate systems, as well as ensure periodic service-level reporting
Profile
- Bachelor’s degree in Computer Engineering or related Technology/Business-Oriented degree
- 3+ years of experience as a Business Analyst
The following experiences or knowledge are not mandatory and will be considered an asset :
- Working cross-functionally with various technical and business teams
- Previous involvement in complex IT projects Management (ERP implementation, CRM, ...)
- Working in a hybrid environment (Agile/Waterfall)
- The conception of data models/database schema.
- UML diagrams and BPMN annotations.
- Microservice architecture and API
Technical skills :
- Knowledge of the Microsoft environment - Dynamics 365, BI (SQL Server, SSIS, SSAS, SSRS, Power BI), ETL, Azure data factory, Power automate, and Power Apps - is a significant asset.
- Background in Front-End (HTML/CSS/JS, ECMAScript 6, jQuery, React, Angular, Bootstrap, …) is plus
- Knowledge of O365, Atlassian JIRA, Confluence, and DevOps will ease the onboarding
Soft skills :
- Good analytical skills
- Positive and problem-solving mindset
- Strong customer focus with the ability to manage expectations appropriately, constructively challenge requests and build long-term relationships with key stakeholders
- Ability to prioritize work efforts by balancing operational tasks with a longer-term strategic task
- Team player, autonomous & structured/organized
- Resilient & dynamic
- Aligned with EVS values: Innovation, Passion, Excellence, Agility, Accountability, Teamwork, and Customer Success
Languages :
- Fluent in English
- Knowledge of other languages is an asset
Offer
You will benefit from working in a friendly, lively environment having ambitious commercial objectives. Our dynamic team brings the best out of motivated potentials. In addition, you will receive a competitive salary and a range of other employee benefits.
Check out our website if you want to know more about why you should join EVS !